The Andrews Labor Government will launch a new program to help seniors keep up with the ever-changing digital world. The $2 million Digital Literacy for Seniors Program will provide free training through public libraries to help seniors navigate the digital age.
Local Government Minister Melissa Horne announced the program to support Victorian seniors through hands-on digital training programs in 2023. The one-to-one or small group training sessions will cover topics such as managing mobile phones, data and apps, understanding the internet and getting the most out of laptops and tablets.
The Digital Literacy for Seniors programme also includes funding to hire and train staff to deliver the programmes, upgrade library digital equipment such as laptops and iPads, and make minor changes to library facilities to facilitate the programmes.
Funding is provided to eligible public library services through councils, regional library corporations, My Community Library (Myli) and Vision Australia Library.
According to the Australian Digital Inclusion Index, older people are more likely to be excluded from digital activities. In Victoria, over 35% of public library users are over 50, and 17.2% are over 70.
Public libraries offer direct access to computers, internet-connected devices and free Wi-Fi. Programs such as Digital Literacy for Seniors can be life-changing for seniors, as was the case for Wilma Robarts from Williamstown, who learned how to use her iPhone effectively through a special program at Altona North Library, helping her to feel more independent.
The Digital Literacy for Seniors program is a step towards bridging the digital divide and ensuring all Victorians have access to digital training and support. For more information about programs available through Victoria's public libraries, visit localgovernment.vic.gov.au/public-libraries.