Hobsons Bay City Council is developing a digital customer service platform

Hobsons Bay City Council is developing a new, online platform to make it easier for the community to access information and services and the community is invited to get involved in its design and testing.

As part of its Enterprise Digital Strategy, the new system will enable users to complete a range of tasks from their tablets, mobiles or smart devices such as registering pets, paying rates and logging missed bin collections.

It will allow users to log in and change personal details, request services and applications, make payments and track the status of requests.

This service will complement existing telephone, web and walk-in customer service.

Complete the short survey at participate.hobsonsbay.vic.gov.au/digital-transformation to tell us what features you would like to see. Feedback closes on Wednesday 28 April.

Residents can also register their interest in testing the new system before it is released for public use.

State
VIC